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// Email retention marketing · SA brands · Klaviyo · Omnisend · Mailchimp
YOUR INBOX
IS YOUR
BEST ASSET.
Email retention marketing for SA brands that are done leaving revenue on the table. We use the right platform for your business - whether that's Klaviyo, Omnisend, or Mailchimp.
Get a free audit Book a call
R45
Return per R1 spent on email
4.6B
Email users worldwide
16x
Higher revenue from automated flows
PING!
PING! Email retention marketing · Klaviyo · Omnisend · Mailchimp · SA ecommerce brands · Shopify · WooCommerce · All platforms · Flows that run while you sleep · Stop losing customers after their first order · PING! Email retention marketing · Klaviyo · Omnisend · Mailchimp · SA ecommerce brands · Shopify · WooCommerce · All platforms · Flows that run while you sleep · Stop losing customers after their first order ·
01 — What we do
Email that
earns.

We are a email retention marketing studio based in South Africa. We work with ecommerce brands, service businesses, and online stores that are spending money to acquire customers - but doing nothing to keep them. We change that.

We don't do Meta ads. We don't do Google. We do one thing exceptionally well - email retention. Whether you are on Klaviyo, Omnisend, Mailchimp, or nothing at all, we build the email engine your business needs to stop losing customers and start compounding revenue.

We need you to already have traffic or a list - or ideally both. Without either, email has nothing to work with. If that's where you are, we'll be honest about it.
01
Flow setup and strategy Welcome, abandon cart, win-back, post-purchase. Built once, optimised always, runs forever.
02
Campaign management Regular sends your subscribers actually want to open. Copy, design, send. You just approve.
03
Platform setup and migration Klaviyo, Omnisend, or Mailchimp - we recommend the right platform and set it up properly from day one.
04
Segmentation and reporting Right message, right person, right time. Monthly reporting that shows real revenue impact.
05
Popups that grow your list No popup or a weak one means your list never grows. We build high-converting popups that turn traffic into subscribers.
02 — Who it's for
Built for
SA brands.
01
Fashion and lifestyle brands
You are spending on Meta ads to get customers. We make sure they actually come back. Shopify-based brands on Klaviyo are our sweet spot.
02
WooCommerce stores
On WooCommerce with a Mailchimp account you barely use? We set up Omnisend properly and build the flows your store has been missing.
03
Coaches and consultants
You have an audience that trusts you. You are just not talking to them consistently enough to turn that trust into revenue.
04
New online launchers
Your list does not need to be big to start making money. It just needs to be set up correctly. We start you right from day one.
05
Brick and mortar going online
Your best customers already love you in store. They just need a reason to come back online. Email is how you bridge that gap.
?
Not sure if you qualify?
Get a free audit. We will tell you honestly whether email can move the needle for your business right now.
FREE
EMAIL
AUDIT.
On Klaviyo, Mailchimp, Omnisend, or nothing at all - we will review your entire email setup including your popup strategy and list growth, and tell you exactly what is leaking revenue. No pitch. No strings.
Claim your free audit Book a call instead
FREE
15-MIN
AUDIT
—
NO PITCH
NO STRINGS
03 — Services
What you
get.
// Core flows
Flow Build
Welcome series, abandon cart, browse abandon, win-back, post-purchase. Built, tested, and optimised. Runs 24/7 without you touching it.
// Ongoing sends
Campaign Management
Regular campaign emails - promotions, stories, launches, and newsletters. We write the copy, design the email, and send. You just approve.
// Right platform, right setup
Platform Setup
We recommend the right platform for your business - Klaviyo, Omnisend, or Mailchimp - then set it up properly. List import, domain auth, core flows. Done right from day one.
// Know your numbers
Strategy and Reporting
Monthly performance report showing revenue attributed to email, open rates, click rates, and what we are doing next. No vanity metrics.
// Grow your list
Popups That Convert
A weak popup or no popup means your list never grows - and email has nothing to work with. We design, write, and set up high-converting popups that turn your website traffic into subscribers. Exit intent, timed, spin-to-win, discount offers - the right popup for your brand.
03.5 — Results
Email done right
performs.
45%
Average open rate on welcome flows
vs 21% industry average
R45
Return for every R1 spent on email
Highest ROI of any marketing channel
16x
More revenue from automated flows vs campaigns
Klaviyo benchmark data
10%
Of lost revenue recovered by abandon cart flows
Average across ecommerce
3x
More revenue from segmented vs unsegmented sends
Mailchimp + Klaviyo data
29%
Average open rate on win-back campaigns
Your dormant list is not dead
Most SA brands
have no popup or a weak one — meaning they are losing 3-5% of all website visitors who would have subscribed with the right offer. That is your list growth leak.
The first thing we fix.
★★★★★
"We had Mailchimp set up for two years and never really used it. Within 6 weeks of working with Ping! we had 5 flows running and our email was generating 22% of total monthly revenue. Wish we had done this sooner."
Sarah M.
SA Fashion Ecommerce · Shopify · Cape Town
★★★★★
"Our abandoned cart flow alone paid for the first 3 months of retainer in week one. The ROI on email is unlike anything else we spend on. Ping! just gets it - no fluff, no vanity metrics, just revenue."
James K.
Outdoor and Sporting Goods · WooCommerce · JHB
★★★★★
"I had no idea how much revenue I was leaving on the table every month. The free audit was eye-opening - they found 4 major gaps in under 15 minutes. Now email is our most consistent sales channel."
Nadia R.
Beauty and Skincare · Shopify · Cape Town
Stats are based on industry benchmarks from Klaviyo, Mailchimp, and Litmus. Testimonials are illustrative of typical client outcomes. Individual results vary.
04 — Pricing
Simple.
Transparent.
Starter
R4,500
/month — ideal for brands new to email
  • 1 x campaign email/week
  • Welcome flow (3 emails)
  • 1 x converting popup setup
  • Platform setup and audit
  • Monthly performance report
Get started
Core — Most popular
R7,500
/month — full programme for growing brands
  • 2 x campaign emails/week
  • Full flow suite (5 flows)
  • Popup strategy and setup
  • Segmentation strategy
  • Copywriting included
  • Monthly strategy call
Get started
Growth
R12,000
/month — for established brands with large lists
  • Unlimited campaigns
  • Advanced segmentation
  • A/B testing programme
  • SMS add-on available
  • Weekly strategy sessions
Get started
Month-to-month - no lock-in contracts. 30 days notice to cancel. You pay your email platform subscription directly (Klaviyo, Omnisend, or Mailchimp - we recommend the right one for your budget). Not sure which plan fits? Start with a free audit.
05 — How it works
Simple
process.
01
Free audit
We review your entire email setup - whatever platform you are on - and tell you exactly what is working and what is not. No pitch. Just honest feedback.
02
Strategy call
We map out your email programme - flows, campaigns, segmentation. You get a clear picture of what we'd do and what results to expect.
03
We build
Flows built, campaigns planned, account configured. We handle everything. You get added as approver - nothing sends without your sign-off.
04
We grow
Monthly reporting, ongoing optimisation, and a strategy that compounds over time. Your email channel gets stronger every month.
LET'S
TALK
EMAIL.
Drop us a message and we'll get back to you within 24 hours. If you want a free audit, just say so - we'll review your setup before we even have a proper chat.
Email
Web pingstudio.co.za
IG @pingstudio.co.za
Based Paarl, Western Cape, SA
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